Return Policy

As all of our Products (from Photos) are custom-made, we cannot offer returns. However, we are committed to ensuring that you are completely satisfied with your purchase. If you receive a product that does not meet your expectations, please contact our customer service team within 48 hours of receiving your order, and we will do everything in our power to make it right.

Delivery timelines can vary depending on the size and complexity of your order, but most orders are fulfilled within two weeks. After placing your order, our artist will begin working on your design, which typically takes 48 hours to complete. However, during weekends and the holiday season, it may take longer.

Once your design is complete, you will receive a proof via email, which you can review and approve or request changes. If you do not receive an email, please check your spam folder, as our emails sometimes end up there. If you still haven't received an email, please contact our customer service team.

Please note that we will not send your order into production until we have received your written approval of the design. All orders are shipped with tracking, and we recommend purchasing early to account for potential delays during the holiday season (November/December).

Please note that all orders are shipped with tracking.

Our custom wall decals are safe to use on the interior walls of your home or business. You can trust that installation and removal of the decal will not damage any paint or decorative aspects of your walls. However, please note that our vinyl wall decals are intended for interior use only, and should not be applied on textured or porous surfaces. Applying the decals on top of wallpaper is also not recommended.

Our decals are made with a low tack adhesive, ensuring that you can remove and reuse them regularly with ease. Be aware that the tackiness will gradually wear with frequent repositioning over time. The maintenance and care of the decal itself will also impact how many times it can be removed and reused.
Installation & Care
We recommend allowing the paint to completely cure before applying your decal, as this will ensure that your decal sticks well and that your paint will not peel away from the wall. Curing times will vary for different types of paint and circumstances, but we would recommend waiting 2-3 weeks prior to installation to be safe.
When removing the decal, simply pick a corner and peel it away slowly and carefully to avoid any tearing or stretching. If you intend on storing the decal, make sure to have your backing laid out before you remove the decal from the wall, then place the decal onto the backing.
Our 4 mil repositionable wall decals have a storage shelf life of more than a year when stored properly. Ideal conditions for storing are 70 degrees Fahrenheit and 50% relative humidity.
How do I remove my decal? What if it’s been in place for a long time?
If your decal has been in place for an extended period or on a less porous surface, you may need to apply heat to remove it. The easiest way to do so is to use a blow dryer to heat up the decal, then peel it away with confidence.

We request that you do not reproduce or distribute our artwork without obtaining prior permission from us. We have put in a lot of hard work and creativity to bring you these wonderful pieces of art, and we would appreciate it if you could respect our efforts. We kindly ask that you refrain from using our artwork for commercial purposes or any other unauthorized use. If you are interested in using our artwork for any reason, please contact us directly to discuss the terms and conditions of usage. We value our work and the rights of our artists, and we hope that you can understand and support our efforts to protect our intellectual property.